Frequently Asked Questions (FAQs)

What settings must be changed to stop showing the "disconnect if idle" screen?

Disconnect from the Internet and follow these Directions to change the setting in the Control Panel:

1. Click on Start
2. Click on Settings
3. Click on Control Panel
4. Double click on Internet or Internet Options
5. Click on Connections
6. Click on Settings or More Options
7. Make sure Disconnect If Idle is unchecked
8. Click on OK
9. Click on OK
10. Close the Control Panel

Disconnect from the Internet and follow these directions to change the settings if they are in "Dialer":

1. Double click on My Computer
2. Double click on Dial-up Networking
3. Single clcik on altelco dialer
4. Click on File (from the menu)
5. Click on Properties (from the drop-down menu)
6. Click on Configure
7. Click on Connection
8. Make sure Disconnect If Idle is unchecked
9. Click on OK
10. Click on OK
11. Close any open windows

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